Web Administrator's Guide
Thursday, February 23, 2012

Email Setup: Quick Links

Initial Setup
Webmail
Email Software
Email Administration
Email Setup

Email Setup

Please Note: Demo sites do not include domain name service or email accounts.
 

Support Options

Knowledge Base
 

Email Software

 

Email Setup: Initial Setup

To complete the initial setup of your email account(s) in our system, please send a list of desired mailboxes and passwords to customer support.
 
NOTE: Each mail box comes with a 10 GB storage capacity. Attachments greater than 50 MB in size cannot be sent through our mail server. 

Example:

  1. you@yourdomain.com - yourpassword
  2. someoneelse@yourdomain.com - herpassword
  3. anotherperson@yourdomain.com - hispassword

Password Requirements:

  1. Cannot be “password”
  2. Cannot contain domain name
  3. Cannot contain your user name, which is always your email address
  4. Cannot contain a numeric sequence more than 3 characters
  5. Must be at least 6 characters long
NOTE: Because passwords are case sensitive, be sure to type your password exactly as you would like it entered.
 
Although initial account setup is usually completed within 1 business day, due to domain name propagation, you may not have access to your email account(s) for up to 3 business days from the time of your order.
 
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Email Setup: Retrieving Email Using Email Software

For instructions on how to check your email using the POP3 email software on your computer, select your software from the list below:
  1. Outlook 2010
  2. Outlook 2007
  3. Windows Mail
  4. Outlook 2003
  5. Outlook 2002 / XP
  6. Outlook 2000
  7. Outlook Express
  8. Mac Mail
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Email Setup: Retrieving Email Using the Webmail System

In addition to using a POP3 email client on your computer, you can access your email from any computer connected to the Internet by going to https://webmail.websrvcs.com. Enter your email address for the username and your password and click the Login button. Once you have logged in to the webmail system, click the help link in the upper right-hand corner of any webmail screen for more information on using webmail.
 
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Email Setup: Email Administration

If you would like to be able to manage the email accounts for your domain name, please send an email with the following information to customer support (you can also reply to your original order confirmation):
  1. Site ID Number (this will be your Administrative ID for login purposes)
  2. Domain Name
  3. A Password that is at least 7 characters long
  4. Administrator's First Name
  5. Administrator's Last Name
  6. Administrator's Email Address (preferably an alternate that is not on our system - for login retrieval purposes)
  7. Security Question
  8. Security Answer
NOTE: Because passwords are case sensitive, be sure to type your password exactly as you would like it entered.
 
You will be able to manage the accounts from any computer connected to the Internet by going to https://mymail.websrvcs.com.  Enter your Site ID for the Administrative ID and your password and click the Login button. Once you are logged in, click Add/Edit Mailbox to setup and manage email accounts. Click Manage Aliases to setup and manage email forwarding accounts.